Refund policy

Last updated 2026-09-27

• Couldn’t scan or not delivered: if we can’t scan your website (for example it is password-protected, blocks automated browsers or disallows us in robots.txt) or the report doesn’t reach you within 24 hours, email us and we’ll fix it or refund you in full.
• Not useful to you: if you’re not satisfied with the report, ask for a refund within 14 days of purchase and tell us briefly why. One refund per customer.
• Refunds are issued by Dodo Payments, our merchant of record, to your original payment method; banks usually take 5–10 business days to show them.

We can’t refund on the basis that a report did not prevent a lawsuit or demand letter — as stated everywhere on this site, automated scans detect only part of accessibility issues and aren’t legal advice or a compliance guarantee.

To request a refund, email support@bytkit.com with the email you used at checkout.